Main information

  • Compare Prices : Whirlpool AWZ 410
  • Compare Prices : Whirlpool AWZ 410 -

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    Type: Washer dryer, Loading Type: Front loading, Loading capacity in kg: 5kg, Energy Label: D, Spin speed: 1000 rpm, Noise level in decibels: 61dB ...

  • User Rating:
Review 0 of 1
  • Overall Rating:1 out of 5
  • Ease of Cleaning:1 out of 5
  • Durability:1 out of 5
  • Ease of Use:1 out of 5
  • Quality:1 out of 5
  • Value for Money:1 out of 5
  • Recommend Product: No

By ALL means, DO NOT buy this machine!

By Anonymous (15/11/2006)
  • Pros: Generally, None!
  • Cons: All you can think of!

I have just moved into a new build property which comes with this machine. I've been here for 2 months, used the machine 4 times and the machine has broken down TWICE!
1. Whirlpool state on their T&C's that they aim to do repairs in 2 working days. The first breakdown,(withing the 1st week) took 4 weeks for them to finally come round and this was after I gave up and had to get Barratt homes to intervene or else replace the machine.
2. Within one week of this repair, it flooded the kitchen (as on the previous review)!!! Currently, I am still waiting on them to send someone round as the soonest they can is 2.5 weeks, which is unacceptable considering there is still water underneath and behind the machine which I can't get too as it's fitted and too heavy to pull out! Their excuses are e.g. "The engineer's in your area are on holiday", or "very busy", etc.
3. MOST IMPORTANTLY - They have the worst service!! When I called to register and request extended warranty at the beginning, they were very efficient in taking money out of my bank in TWO DAYS!. Since then, I have not received the contract documents (as promised) and I have chased them several times only to be told they can't find me on their System! Each time, the customer services person has amended their records and made another request for the docs to be sent out to me but, no such luck yet!! I have therefore requested a full refund for extended warranties.
Believe me and the others when we do not recommend this machine nor any of the Whirlpool machines!!!
4. Recommended: Bosch machines.

2 out of 2 people found this review helpful
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