Hotpoint (Indesit are their parent ...| Product Review

Main information

Compare Prices : Hotpoint BWD129 -
Type: Washer dryer, Loading Type: Front loading, Loading capacity in kg: 5kg, Energy Label: B, Spin speed: 1200 rpm ...
2.1 out of 10

Product Score

What is the Product Score ? The product score is an objective rating for relative product quality provided by alaTest. The scale is from 0 - 10 where 10 is the highest and 0 the lowest.
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2.5 out of 5

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Review 0 of 1

Overall Rating:1 out of 5
Ease of Cleaning:1 out of 5
Durability:1 out of 5
Ease of Use:1 out of 5
Quality:1 out of 5
Value for Money:1 out of 5
Recommend Product: No

DO NOT BUY HOTPOINT PRODUCTS

By Spencer Hurley (22/07/2008)

Pros: None
Cons: Where to start????

Hotpoint (Indesit are their parent company) will sell you their product through MFI and when the machine breaks, AND IT WILL, they will:

A: Send an engineer out (at their convienience not yours).
B: Tell you it must be your fault it's broken.
C: Begrudgingly fix it (although this will take 4 visits - again at their convienience)
D: The machine will break in exactly the same place (cheap plastic paddles that make the clothes tumble) in less than 3 months.
E: They will insist that the warranty is out of date and that they will only send an engineer to look at the product if you pay them £104 UPFRONT!! Even though the parts they replaced are 3 months old and therefore technically still in warranty.

Listen to those voices that tell you you'd be a mug to go anywhere near Hotpoint, Indesit and MFI.

P.S. The fact that you have a 10 month old child that needs clean clothes ever day is somewhat of an irrelevnce to them. I'm still dealing with Trading Standards to try to sort this out.

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