Review 0 of 1
  • Overall Rating:2 out of 5
  • Ease of Cleaning:2 out of 5
  • Durability:1 out of 5
  • Style:2 out of 5
  • Ease of Use:2 out of 5
  • Quality:1 out of 5
  • Value for Money:1 out of 5
  • Recommend Product: No

Poor quality product and appalling customer service

By Susan Bateman (06/02/2007)
  • Pros: Looks nice initially
  • Cons: Cracking paintwork on doors, appalling customer service from Belling

This product looked great initially but within a week of starting to use it the paint on all the doors began to crack (and has continued to do so). Belling agreed to exchange the product but took 3 months to do so (and a number of phone calls and arguments) and they pride themselves on their customer service!

I have been informed that the silver paint they used created a faulty batch - leading to a number of products cracking in a similar way. So watch out anyone buying a "silver" Belling product because you could end up with the same problem. Also be prepared to make lots of calls to Belling and receive appalling customer service because that's been my experience.

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