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  • Compare Prices : Kenwood ES 547 Retro

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    Type: Espresso Machine, Number of cups: 14 cups ...

  • 7.4 out of 10
    Product Score

    What is the Product Score ? The product score is an objective rating for relative product quality provided by alaTest. The scale is from 0 - 10 where 10 is the highest and 0 the lowest.

  • Expert Reviews:
    3.5 out of 5 Read 2 expert reviews »
    User Rating:
    2 out of 5
    Read 4 user reviews »
Review 0 of 2
  • Overall Rating:1 out of 5
  • Ease of Cleaning:3 out of 5
  • Style:5 out of 5
  • Quality:1 out of 5
  • Value for Money:1 out of 5
  • Recommend Product: No

2 month and out

By Anonymous (12/04/2007)
  • Pros: Good coffee
  • Cons: Not reliable at all, terrible customer service

Bought the £140 machine end of January 2007; we had nice coffee for a couple of months, then no more. It now drips water from every where but the coffee pod. My wife has got electrocuted by switching it off (to stop the dripping).

I spoke with Kenwood customer services, who required the serial number from the back of the machine. Provided the number to be told that they will not do anything for me, that I should get the machine repaired. I was under the impression that those products were guaranteed, but obviously not.

So at £1.75 the cup of coffee, it is a rather expensive purchase, specially since we're now back to instant coffee.

Poor built, poor reliability, very poor customer services

2 out of 2 people found this review helpful
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Good expresso but it broke

By Matt Siviter (29/03/2006)
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