Biasco

We've ordered LG washing machine and dishwasher on 1 Aug 08. They took the money straight away. Waited 4 weeks to deliver the washing machine with no update from customer service. For dishwasher, waited 6 weeks 'cause they gave us wrong stock info, finally on 13/09 they told us this model will not be available until 2009!!! So the order was cancelled on 13/09 and we are still waiting to ge... Read Full Review »

product was ordered and payment collected 29/08/08.email advised delivery week beginning 08/09/08.phoned(30 minute queue)10/09/08 and received an answering machine message later advising delivery the following wed.tried phoning following thurs but had to hang up after 45 mins. called whirlpool who had no record of order and also stated no availability until 29/09/08 at earliest.phoned biasco and a... Read Full Review »

I ordered a fridge, online on 5 Sept-cancelled via email on 5 Sept, rang on 9th to check cancelled. Customer Services said it hadn't been but she did it then. Spent 19 mins trying get through via tele. To date 01 Oct-still not refunded c/c. Spent ages on numerous occassions on phone, getting no where otherthan be told it in its system...... Sent 4 further emails asking when I am to expect ... Read Full Review »

When I ordered they estimated delivery 7-10 days. It is already 2 weeks since I ordered and I have not heard from them (they say they would call you if your order is taking longer but they do not).
So I tried to be in contact with them. I was on a queue to talk with them for 1hour and 1/2 on friday and did not manage to speak to anyone, left 3 messages - never returned and wrote an e-mail never re... Read Full Review »

Thank you, got a very good price for all the appliances for my new kitchen, everything went smoothly, delivery was painless - got a timeslot which they arrived exactly halfway through, and unloaded everything and put it where i asked in the house. Read Full Review »

I got a really good price for my fridge and excellent customer service so i thought i would leave this review. Sales staff were really helpful and i got a confirmation by email straight away. 5 days after ordering i got a phonecall to arrange delivery and it was delivered today, 7 days after ordering. The lorry arrived when they said it would and the driver even helped me inspect the fridge. Read Full Review »

I ordered a sink, tap, hob and cooker hood from Biasco and because they only charge £30 delivery for the whole order i saved quite a bit. Everything arrived together 5 days later and the drivers helped me inspect it before leaving. Very Good. Read Full Review »

I saw Biasco on Kelkoo and gave them a call to see if i could get a better price as i was ordering 6 appliances and they gave me an extra £25 off of the advertised price! I was kept informed about the progress of my order and everything was delivered on time. Cant fault them A+++ Read Full Review »

nice smooth transaction - purchased online, got confirmation straight away and delivered on time... no probs whatsoever. Read Full Review »

Good all round customer service - i ordered online but then got a phonecall the next day to tell me my fridge was out of stock and would be approx 2 weeks. Got an invoice straight after confirming this. 10 days later i got a phonecall to book in delivery and they gave me a couple of options as i would be working. Delivered on the agreed date between the times i was told. Very happy with product. Read Full Review »