Comet

The Comet.co.uk online store stocks a vast range of Home Appliances and Electricals to suit your needs. Comet Group Plc accepts most major credit and debit cards including Visa, MasterCard, Switch, Delta, American Express and Time Card. Comet Stores are located nationwide and online delivery is available to most UK regions.

Average Store Rating.

Overall Rating:
2.5 out of 5
34% of users recommended this store
  • Ease of Ordering:3.5 out of 5
  • Availability:3 out of 5
  • On-Time Delivery:3 out of 5
  • Customer Care:2 out of 5

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List of all Comet reviews available. Read what other users think about Comet before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. We bought a Sony 32" LCD television

    Comet By Louise Sanders (09/07/2008)

    We bought a Sony 32" LCD television from the Comet store, Riverside, Northampton 15.12.07 and after a few months a thick black line appeared down the middle of the screen. After speaking to Comet who said I had to call Sony who said I had to call Comet - eventually getting through Comet arranged for an engineer to come out 2 weeks later. Comet would not write the television off but get it r... Read Full Review »

    2 out of 2 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:0.0 out of 5
    • Availability:0.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. The laptop I ordered was a very good

    Comet By richard fothergill (10/06/2008)

    The laptop I ordered was a very good price. I did a lot of research before I made a purchase.

    However, I paid for delivery before 12pm(When I had to go out) and the laptop didn't arrive until teatime.(Fortunately, my neighbour took it in) The delivery driver did have an excuse that one of the vans had broken down, but I was dubious to say the least.

    Apart from the delivery issue, everything ... Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. They did not have the laptop I wanted in

    Comet By Anonymous (28/05/2008)

    They did not have the laptop I wanted in stock, but offered me an ex-demonstration model at 10% discount. However, manager then refused to authorise discount, and made out he was doing me a favour by letting me have a shop-soiled model for full price. Purchased it elsewhere.
    I have had problems in the past with Comet, particularly over their warranties and will finally stop using them. Read Full Review »

    2 out of 2 people found this review helpful
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    • Overall Rating:2.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. Ordered and paid for a dishwasher with

    Comet By Anonymous (16/05/2008)

    Ordered and paid for a dishwasher with delivery and installation. Delivery took several weeks and driver arrived with no instructions to complete installation and could not contact the store for clarification so took the machine away again. Many many calls to the store later they admitted they could not install this model and should not have offered the service. After I complained bitterly to s... Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. bought hoover washing machine £269 in

    Comet By I REID (13/05/2008)

    bought hoover washing machine £269 in feb 2008 broken and not repairable ,comet want me to either take a machine with a smaller drum size or of a poorer quality,or pay £150 or so more as my machine was on offer, i will not ever be buying from commet again there service is non exsistent ,beware do not buy from them,i spent the hole day trying to phone them only to be told too phone back later as al... Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. wanted to buy a sony LCD, having looked

    Comet By Sam Patel (02/05/2008)

    wanted to buy a sony LCD, having looked around I found one at a shop called TTC, on Foleshill Road, Coventry who were selling sony TV at £339 Sony 23 4050.
    Having done some research on the web Comet at £449 with this mind I e-mailed
    their customer services asking them to confirm that they would be able to match the price. The reply was as follows:

    If this issue is not resolved to your satisfacti... Read Full Review »

    3 out of 3 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. Comet is a very good store and the staff

    Comet By Carole Ward (21/03/2008)

    Comet is a very good store and the staff are extremely helpful and friendly. We bought a an LG vacuum cleaner in October 07 and it went in for repair for the switch on the handle in March 08. We had to wait for the repair being done, which took over a week, and when it came back it had a broken wheel and the switch was still temperamental. One week later and the switch is not working again and t... Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. Having bought a TomTom from TheLink

    Comet By Anonymous (07/03/2008)

    Having bought a TomTom from TheLink which didn't work properly (known problem with the bluetooth feature) and getting zip response from them I visited my local Comet instead.

    Yet again the first one was faulty but unless TheLink, Comet were more than happy to exchange it there and then and I'm now the happy owner of a superb SatNav system. Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. Do not buy from Comets, there after

    Comet By Anonymous (20/01/2008)

    Do not buy from Comets, there after sales service is appauling. You cannot get through to their aftersales helpline, I tried every five minutes for one hour, the line was always engaged!!!!!!Their online help line is just as bad, you type on line to one of their advisers but then they cut you off if you do not reply within two seconds. Finally I took the faulty TV (only two weeks old)back to the s... Read Full Review »

    12 out of 13 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. My product did not arrive at all and I

    Comet By debbie orr (05/01/2008)

    My product did not arrive at all and I am still fighting to get a refund. Read Full Review »

    7 out of 8 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

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